Shipping Policy
- Methods of shipping include FedEx or UPS.
- Customers are responsible for shipping charges.
- International shipping is available.
- Shipping insurance is available.
- Shipping charges are non-refundable.
Return & Refund Policy
- Please contact returns@nostrumshop.com for all refunds and/or returns. Must have a Return Merchandise Authorization (RMA) number, provided via e-mail, to refund and return product.
- Must be returned in 30 days to receive refund.
- Must be unused and unopened for 100% refund.
- Restocking fee of 20% will apply.
- Must be purchased directly through nostrumshop.com. Nostrum products purchased through third-party links are to be returned to and refunded by only that third-party.
- Shipping charges are non-refundable.
- Special order items are non-refundable.
Cancellation Policy
- Order cancellations must be made within 24 hours (or by the next business day) from time of purchase (for regular purchases) to receive full refund.
- Shipping charges cannot be refunded or canceled.
- Pre-ordered products may be canceled anytime before the date of release.
- To cancel a purchase, please contact us by phone (734) 548-8677 or email us at returns@nostrumshop.com.