Please contact for all refunds and/or returns. Must have a Return Merchandise Authorization (RMA) number, provided via email, to refund and return product. Must be returned in 30 days after the order was placed to receive refund. Must be unused for 100% refund. Restocking fee will apply for used products. Must be purchased directly through Nostrum products purchased through third-party links are to be returned to and refunded by only that third-party. Shipping charges are non-refundable. Special order items are non-refundable.