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Limited Lifetime Warranty Policy

    • Warranty only covers Nostrum manufactured products. (Distribution products are covered under original manufacturer’s warranty.)
    • This policy is in force for products delivered after 01/01/2021.
    • Warranty explicitly excludes the cost of labor for product installation and removal, diagnostics, or troubleshooting.
    • Warranty does not cover items that have been tampered with, misused, improperly installed, or used in an improper application.
    • Warranty may not apply to shipping damages.
    • Warranty covers manufacturing defects:
      • Damaged upon opening, not including shipping damages
      • Broken connector
      • Terminal loose
      • Damaged or missing O-rings, combustion seals, or spacers
    • Logs, tune files, and diagnostic results will be required before product is returned for the warranty replacement of all of Nostrum’s products.
    • If a Nostrum product is assumed to have failed and sent in for a warranty claim, an inspection and performance test will be performed. If no fault is found there will be a Service Charge of $125.00 applied before the component is returned.
    • Nostrum will replace at no charge any Nostrum product that is deemed under warranty.
    • Warranty is non-transferable and limited to original purchaser for vehicle application.
    • Customer must fill out Nostrum’s Return Material Authorization Form completely including product serial number for return to be accepted.
    • Warranty applies only to items purchased directly through Nostrum High Performance or an authorized Nostrum High Performance Retailer or Distributor.
    • Nostrum High Performance products purchased through authorized Retailers/Distributors are to be returned to and refunded by the retailer.
    • Customer may be responsible for any shipping charges that may occur. In the case that a product is deemed defective and covered under warranty, Nostrum High Performance will pay ground shipping back to the customer.
    • Apparel (T-Shirts, hats, etc.), mugs, and decals are not covered by this policy.
    • Warranty is determined solely by Nostrum High Performance, and all product claims are to be inspected according to Nostrum High Performance standards.