Limited Lifetime Warranty Policy

- Warranty only covers Nostrum manufactured products. (Distribution products are covered under original manufacturer’s warranty.)
- This policy is in force for products delivered after 01/01/2021.
- Warranty explicitly excludes the cost of labor for product installation and removal, diagnostics, or troubleshooting.
- Warranty does not cover items that have been tampered with, misused, improperly installed, or used in an improper application.
- Warranty may not apply to shipping damages.
- Warranty covers manufacturing defects:
- Logs, tune files, and diagnostic results will be required before product is returned for the warranty replacement of all of Nostrum’s products.
- If a Nostrum product is assumed to have failed and sent in for a warranty claim, an inspection and performance test will be performed. If no fault is found there will be a Service Charge of $125.00 applied before the component is returned.
- Nostrum will replace at no charge any Nostrum product that is deemed under warranty.
- Warranty is non-transferable and limited to original purchaser for vehicle application.
- Customer must fill out Nostrum’s Return Material Authorization Form completely including product serial number for return to be accepted.
- Warranty applies only to items purchased directly through Nostrum High Performance or an authorized Nostrum High Performance Retailer or Distributor.
- Nostrum High Performance products purchased through authorized Retailers/Distributors are to be returned to and refunded by the retailer.
- Customer may be responsible for any shipping charges that may occur. In the case that a product is deemed defective and covered under warranty, Nostrum High Performance will pay ground shipping back to the customer.
- Apparel (T-Shirts, hats, etc.), mugs, and decals are not covered by this policy.
- Warranty is determined solely by Nostrum High Performance, and all product claims are to be inspected according to Nostrum High Performance standards.